Data Privacy Policy
Last updated [11/10/2023]
This page is reviewed regularly. We reserve the right to amend this policy without notice.
Introduction
Thank you for choosing to be part of our community at Ace Fit Club. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at [email protected]
When you visit our website https://www.acefitclub.ie/ and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our site and our services.
This privacy policy applies to all information collected through our website, facebook https://www.facebook.com/acefitclub.ireland and Instagram page https://www.instagram.com/ace_fit_club/ or any related services, sales, marketing or events.
Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.
Who We Are
Ace Fit Club Group Ltd (henceforth referred to as ‘Ace Fit Club’ or ‘we’ or ‘us’ or ‘our’) gathers and processes your personal information in accordance with this privacy notice and in compliance with the relevant data protection regulation and laws. This notice provides you with the necessary information regarding your rights and our obligations and explains how, why and when we process your personal data.
Ace Fit Club registered office is Ace Fit Club, Unit 1, Geraldine Court, Maynooth, Co. Kildare and we are a company registered in Ireland under company number 654008.
Information That We Collect
Ace Fit Club processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.
The personal data that we collect from you is:
· Name
· Date of Birth
· Personal Email
· Postal Address
· Emergency Contact Name & Number
· Mobile Telephone Number
· Special Category Data (i.e. health/medical/ activity information if applicable)
· Bank Details if applicable
· The names, phone numbers, and email of member’s parents/guardians/ next of kin/emergency contact person as appropriate for junior members
· Performance and Technical data related to your Personal Training & Fitness Training
We collect information in the below ways: –
· Online membership form
· Membership forms
· Activity Assessment forms
Information automatically collected
Some information – such as IP address and/or browser and device characteristics – is collected automatically when you visit our websites.
We automatically collect certain information when you visit, use or navigate the Sites. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Site and other technical information. This information is primarily needed to maintain the security and operation of our Sites, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
How We Use Your Personal Data (Legal Basis for Processing)
Ace Fit Club takes your privacy very seriously and we will never disclose, share or sell your data without your consent unless required to do so by law. We only retain your data for as long as is necessary and for the purpose(s) specified in this notice. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw this consent at any time.
The purposes and reasons for processing your personal data are detailed below: –
· We collect your personal data in the performance of a contract to provide you with our service
· We collect and store your personal data as part of our legal obligation for legitimate business needs
· We will occasionally send you marketing/activity enrolment information where we have assessed that it is beneficial to you as a customer. Such information will be non-intrusive and is processed on the grounds of legitimate interests and informing you about updates to our services.
· We may send administrative information to you for Business Purposes, Legal Reasons and/or possibly Contractual. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
· We fulfill and manage your orders for Contractual reasons. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Sites.
· We post testimonials on our Sites that may contain personal information. Prior to posting a testimonial, we will obtain your consent by you having posted it on a site or social media using your name and testimonial. If you wish to update, or delete your testimonial, please contact us at [email protected] and be sure to include your name, testimonial location, and contact information.
· Administer prize draws and competitions [for our Business Purposes and/or with your Consent]. We may use your information to administer prize draws and competitions when you elect to participate in competitions.
· For other Business Purposes. We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Sites, products, services, marketing and your experience.
· The Landlord of the Industrial Unit collects data on CCTV for the purpose of security and safety of our customers. CCTV footage will not be distributed to members of the public without a valid access request. A person only has the right to request access to their own personal data, all other information will be redacted. An Garda Síochána may make a request for unredacted CCTV footage. Such requests must be in writing from the requesting Chief Superintendent.
Your Rights
You have the right to access any personal information that Ace Fit Club processes about you and to request information about: –
· What personal data we hold about you
· The purposes of the processing
· The categories of personal data concerned
· The recipients to whom the personal data has/will be disclosed if applicable
· How long we intend to store your personal data for
· If we did not collect the data directly from you, information about the source
If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.
You also have the right to request the erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us. Where applicable, you have the right to data portability of your information and the right to be informed about any automated decision-making we may use.
If we receive a request from you to exercise any of the above rights, we will ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure. All data access requests must be submitted in writing or via email to the company Data Protection Officer. All data access requests must be specific in nature (time and date, location). If a request is not specific enough to identify the requestor then the access request will be rejected without prejudice and the requestor is free to resubmit a more specific request.
Sharing and Disclosing Your Personal Information
We only share and disclose your information in the following situations:
• Compliance with Laws. We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
• Vital Interests and Legal Rights. We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
• Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, booking management, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Sites, which will enable them to collect data about how you interact with the Sites over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. Unless described in this Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.
• Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Safeguarding Measures
At the Ace Fit Club we take your privacy seriously and take every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorized access, alteration, disclosure or destruction and have several layers of security measures in place, including: –
· Restricted access
· Anti-virus/Malware
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Sites is at your own risk. You should only access the services within a secure environment.
Legitimate Interests
As noted in the ‘How We Use Your Personal Data’ section of this notice, we occasionally process your personal information under the legitimate interests’ legal basis. Where this is the case, we have carried out a thorough Legitimate Interests’ Assessment (LIA) to ensure that we have weighed your interests and any risk posed to you against our own interests; ensuring that they are proportionate and appropriate.
We use the legitimate interests’ legal basis for processing the following:
Date – Purpose
Name – Identification for access
Emergency contact number – Safety
DOB – Membership category and or access point
Bank Details – Process payment for contract
CCTV – Security & Safety
Medical Information – Safety
Postal Address – Identification for access
Cookies/ other tracking technologies
As is common practice with almost all professional websites this site uses cookies (or other tracking technologies like web beacons or pixels), which are tiny files that are downloaded to your computer, to improve your experience. For more general information on cookies see the Wikipedia article on HTTP Cookies.
Third Party Cookies:
In some special cases, we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site. This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.
Goggle maps:
We use Google Maps for the purpose of providing better service.
This website, mobile application, or Facebook application may use Google Maps APIs. You can find the Google Maps APIs Terms of Service and better understand Google’s Privacy Policy at the Goggle website.
By using our Maps API Implementation, you agree to be bound by Google’s Terms of Service.
How Long We Keep Your Data
Ace Fit Club only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. We are required under IRL corporate law to keep your basic Membership payment record for a minimum of 6 years after which time it will be destroyed. Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.
We retain all personal data collected for 36 months after the last date the data was accessed or used. Physical copies of personal data will be destroyed in accordance with our data destruction procedure.
Special Categories Data
Owing to the products, services or treatments that we offer, Ace Fit Club sometimes needs to process sensitive personal information (known as special category data) about you, to provide services relating to exercise or activity permission. Where we collect such information, we will only request and process the minimum necessary for the specified purpose and identify a compliant legal basis for doing so.
Where we rely on your consent for processing special category data, we will obtain your explicit consent through a signature. You can modify or withdraw consent at any time, which we will act on immediately unless there is a legitimate or legal reason for not doing so.
Marketing Consent
Occasionally, Ace Fit Club would like to contact you with offers, discounts, products, and services that we provide. If you consent to us using your contact details for this purpose, you have the right to modify or withdraw your consent at any time by using the opt-out/unsubscribe options provided with each communication.
From time to time Ace Fit Club will send information relating to operation changes or send updates relating to bookings a person has made. This category of communication is not deemed marketing, it is deemed operational, and a persons marketing consent will be omitted.
Legitimate Interests:
Ace Fit Club will occasionally send you information regarding offers, discounts, products and services by email or SMS that have been identified as being beneficial to our customers and in our interests. Such information will be relevant to you as a customer and is non-intrusive and you will always have the option to opt-out/unsubscribe at any time. If you would prefer not to receive the above-mentioned marketing and offers:
-You can:
· Email [email protected] and we will change your preferences
Lodging a Complaint
Ace Fit Club only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however, you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority.
Your Privacy Rights
In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below to contact us. We will consider and act upon any request in accordance with applicable data protection laws.
If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal.
If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm] ]
Account Information
You may at any time review or change the information in your account or terminate your account by:
• Logging into your account settings and updating your account
• Contacting us using the contact information provided below
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Sites.
Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list – however, we will still need to send you service-related emails that are necessary for the administration and use of your account. You can also opt-out by:
• Noting your preferences at the time you register your account with the Sites.
• Logging into your account settings and updating your preferences.
• Contacting us using the contact information provided below
Updates to this policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
How to contact us about this policy:
If you have questions or comments about this policy,
email us at [email protected]
or by post to:
Ace Fit Club, Unit 1, Geraldine Court, Maynooth, Co. Kildare. W23 FY29
If you have any further questions or comments about us or our policies, email us at:
[email protected]
Last updated [11/10/2023]
This page is reviewed regularly. We reserve the right to amend this policy without notice.
Introduction
Thank you for choosing to be part of our community at Ace Fit Club. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at [email protected]
When you visit our website https://www.acefitclub.ie/ and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our site and our services.
This privacy policy applies to all information collected through our website, facebook https://www.facebook.com/acefitclub.ireland and Instagram page https://www.instagram.com/ace_fit_club/ or any related services, sales, marketing or events.
Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.
Who We Are
Ace Fit Club Group Ltd (henceforth referred to as ‘Ace Fit Club’ or ‘we’ or ‘us’ or ‘our’) gathers and processes your personal information in accordance with this privacy notice and in compliance with the relevant data protection regulation and laws. This notice provides you with the necessary information regarding your rights and our obligations and explains how, why and when we process your personal data.
Ace Fit Club registered office is Ace Fit Club, Unit 1, Geraldine Court, Maynooth, Co. Kildare and we are a company registered in Ireland under company number 654008.
Information That We Collect
Ace Fit Club processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.
The personal data that we collect from you is:
· Name
· Date of Birth
· Personal Email
· Postal Address
· Emergency Contact Name & Number
· Mobile Telephone Number
· Special Category Data (i.e. health/medical/ activity information if applicable)
· Bank Details if applicable
· The names, phone numbers, and email of member’s parents/guardians/ next of kin/emergency contact person as appropriate for junior members
· Performance and Technical data related to your Personal Training & Fitness Training
We collect information in the below ways: –
· Online membership form
· Membership forms
· Activity Assessment forms
Information automatically collected
Some information – such as IP address and/or browser and device characteristics – is collected automatically when you visit our websites.
We automatically collect certain information when you visit, use or navigate the Sites. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Site and other technical information. This information is primarily needed to maintain the security and operation of our Sites, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
How We Use Your Personal Data (Legal Basis for Processing)
Ace Fit Club takes your privacy very seriously and we will never disclose, share or sell your data without your consent unless required to do so by law. We only retain your data for as long as is necessary and for the purpose(s) specified in this notice. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw this consent at any time.
The purposes and reasons for processing your personal data are detailed below: –
· We collect your personal data in the performance of a contract to provide you with our service
· We collect and store your personal data as part of our legal obligation for legitimate business needs
· We will occasionally send you marketing/activity enrolment information where we have assessed that it is beneficial to you as a customer. Such information will be non-intrusive and is processed on the grounds of legitimate interests and informing you about updates to our services.
· We may send administrative information to you for Business Purposes, Legal Reasons and/or possibly Contractual. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
· We fulfill and manage your orders for Contractual reasons. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Sites.
· We post testimonials on our Sites that may contain personal information. Prior to posting a testimonial, we will obtain your consent by you having posted it on a site or social media using your name and testimonial. If you wish to update, or delete your testimonial, please contact us at [email protected] and be sure to include your name, testimonial location, and contact information.
· Administer prize draws and competitions [for our Business Purposes and/or with your Consent]. We may use your information to administer prize draws and competitions when you elect to participate in competitions.
· For other Business Purposes. We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Sites, products, services, marketing and your experience.
· The Landlord of the Industrial Unit collects data on CCTV for the purpose of security and safety of our customers. CCTV footage will not be distributed to members of the public without a valid access request. A person only has the right to request access to their own personal data, all other information will be redacted. An Garda Síochána may make a request for unredacted CCTV footage. Such requests must be in writing from the requesting Chief Superintendent.
- CCTV at Ace Fit Club
- Ace Fit Club may use CCTV/surveillance imagery for a number of purposes including but not limited to the following:
To maintain the safety and security of the gym for our members and prevention of crime.
To monitor sessions in order to optimise resourcing and experience.
To support the effective management of the gym and any incidents.
For investigative purposes or as evidence to support any formal follow-up to incidents. - In response to a subject access request
- Under normal circumstances your information could be retained for up to 30 calendar days after which point it will be deleted. Imagery required for investigative or evidential purposes may be retained beyond 30 days and is securely disposed of upon completion/conclusion of the purpose for which it has been retained.
- Imagery is retained in a secure environment and is only accessible by authorised personnel.
- Ace Fit Club may use CCTV/surveillance imagery for a number of purposes including but not limited to the following:
Your Rights
You have the right to access any personal information that Ace Fit Club processes about you and to request information about: –
· What personal data we hold about you
· The purposes of the processing
· The categories of personal data concerned
· The recipients to whom the personal data has/will be disclosed if applicable
· How long we intend to store your personal data for
· If we did not collect the data directly from you, information about the source
If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.
You also have the right to request the erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us. Where applicable, you have the right to data portability of your information and the right to be informed about any automated decision-making we may use.
If we receive a request from you to exercise any of the above rights, we will ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure. All data access requests must be submitted in writing or via email to the company Data Protection Officer. All data access requests must be specific in nature (time and date, location). If a request is not specific enough to identify the requestor then the access request will be rejected without prejudice and the requestor is free to resubmit a more specific request.
Sharing and Disclosing Your Personal Information
We only share and disclose your information in the following situations:
• Compliance with Laws. We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
• Vital Interests and Legal Rights. We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
• Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, booking management, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Sites, which will enable them to collect data about how you interact with the Sites over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. Unless described in this Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.
• Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Business Partners. We may share your information with our business partners to offer you certain products, services or promotions.
- With your Consent. We may disclose your personal information for any other purpose with your consent.
- Other Users. When you share personal information (for example, by posting comments, contributions or other content to the Sites) or otherwise interact with public areas of the Site, such personal information may be viewed by all users and may be publicly distributed outside the Site in perpetuity. [If you interact with other users of our Sites and register through a social network (such as Facebook), your contacts on the social network will see your name, profile photo, and descriptions of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you within our Sites, and view your profile.
Safeguarding Measures
At the Ace Fit Club we take your privacy seriously and take every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorized access, alteration, disclosure or destruction and have several layers of security measures in place, including: –
· Restricted access
· Anti-virus/Malware
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Sites is at your own risk. You should only access the services within a secure environment.
Legitimate Interests
As noted in the ‘How We Use Your Personal Data’ section of this notice, we occasionally process your personal information under the legitimate interests’ legal basis. Where this is the case, we have carried out a thorough Legitimate Interests’ Assessment (LIA) to ensure that we have weighed your interests and any risk posed to you against our own interests; ensuring that they are proportionate and appropriate.
We use the legitimate interests’ legal basis for processing the following:
Date – Purpose
Name – Identification for access
Emergency contact number – Safety
DOB – Membership category and or access point
Bank Details – Process payment for contract
CCTV – Security & Safety
Medical Information – Safety
Postal Address – Identification for access
Cookies/ other tracking technologies
As is common practice with almost all professional websites this site uses cookies (or other tracking technologies like web beacons or pixels), which are tiny files that are downloaded to your computer, to improve your experience. For more general information on cookies see the Wikipedia article on HTTP Cookies.
Third Party Cookies:
In some special cases, we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site. This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.
Goggle maps:
We use Google Maps for the purpose of providing better service.
This website, mobile application, or Facebook application may use Google Maps APIs. You can find the Google Maps APIs Terms of Service and better understand Google’s Privacy Policy at the Goggle website.
By using our Maps API Implementation, you agree to be bound by Google’s Terms of Service.
How Long We Keep Your Data
Ace Fit Club only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. We are required under IRL corporate law to keep your basic Membership payment record for a minimum of 6 years after which time it will be destroyed. Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.
We retain all personal data collected for 36 months after the last date the data was accessed or used. Physical copies of personal data will be destroyed in accordance with our data destruction procedure.
Special Categories Data
Owing to the products, services or treatments that we offer, Ace Fit Club sometimes needs to process sensitive personal information (known as special category data) about you, to provide services relating to exercise or activity permission. Where we collect such information, we will only request and process the minimum necessary for the specified purpose and identify a compliant legal basis for doing so.
Where we rely on your consent for processing special category data, we will obtain your explicit consent through a signature. You can modify or withdraw consent at any time, which we will act on immediately unless there is a legitimate or legal reason for not doing so.
Marketing Consent
Occasionally, Ace Fit Club would like to contact you with offers, discounts, products, and services that we provide. If you consent to us using your contact details for this purpose, you have the right to modify or withdraw your consent at any time by using the opt-out/unsubscribe options provided with each communication.
From time to time Ace Fit Club will send information relating to operation changes or send updates relating to bookings a person has made. This category of communication is not deemed marketing, it is deemed operational, and a persons marketing consent will be omitted.
Legitimate Interests:
Ace Fit Club will occasionally send you information regarding offers, discounts, products and services by email or SMS that have been identified as being beneficial to our customers and in our interests. Such information will be relevant to you as a customer and is non-intrusive and you will always have the option to opt-out/unsubscribe at any time. If you would prefer not to receive the above-mentioned marketing and offers:
-You can:
· Email [email protected] and we will change your preferences
Lodging a Complaint
Ace Fit Club only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however, you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority.
Your Privacy Rights
In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below to contact us. We will consider and act upon any request in accordance with applicable data protection laws.
If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal.
If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm] ]
Account Information
You may at any time review or change the information in your account or terminate your account by:
• Logging into your account settings and updating your account
• Contacting us using the contact information provided below
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Sites.
Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list – however, we will still need to send you service-related emails that are necessary for the administration and use of your account. You can also opt-out by:
• Noting your preferences at the time you register your account with the Sites.
• Logging into your account settings and updating your preferences.
• Contacting us using the contact information provided below
Updates to this policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
How to contact us about this policy:
If you have questions or comments about this policy,
email us at [email protected]
or by post to:
Ace Fit Club, Unit 1, Geraldine Court, Maynooth, Co. Kildare. W23 FY29
If you have any further questions or comments about us or our policies, email us at:
[email protected]
